TESTIMONIALS

What do our customers have to say?

All of our document management partnerships with our customers are extremely rewarding to us.

Our goal is to provide the best customer experience 100 percent of the time, so it is always a pleasure to read the kind words that our customers have to say, as they give us a sense of accomplishment to achieve our corporate objective.

Please do not hesitate to contact us if you have any questions about any of our testimonials or if you are in need of more information. We hope our testimonials will provide you with further comfort when considering our services.

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Goddard Dunbar & Associates Ltd

We were looking for a new supplier and Zero came recommended to us.
Initially we wanted to replace two Konica Minolta photocopiers and Pete suggested we change to Toshiba. Working in a busy environment, the machines supplied by Zero work perfectly and we always have a supply of toners.

We have been so pleased with Zero that we recently upgraded our two Ricoh machines to Toshiba in both our offices.
Pete and his staff know their products, their service is exceptional and whenever we have a question, they are always at the other end of a telephone with the answer. If you are looking for a business that knows their stuff with a brilliant after service then look no further.

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Alsager Golf & Country Club

Zero Enterprises has supplied Photocopiers to Alsager Golf & Country Club for the last twelve years. The machines work very efficiently with very few problems.

If an engineer visit is required the service is excellent and the machine is back up and running in no time at all. The supply of consumables is also excellent with helpful staff and prompt delivery of the goods.

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Burley Browne

Thank you for your response to my email late last night with regard to the markings on our printing and photocopies.

I arrived in this morning to see the engineer already on our machine.
Thank you!

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Healthshield Friendly Society

We spoke with many providers, who liaised with manufacturers to create a solution. We found Peter Thompson at Zero took ownership of the request, bringing specialists into our organization to fulfil the requirements. Peter understood our requirements from the initial meeting and relayed exact requirements through to Toshiba. He put a lot of time and effort into the project and stood out above all other potential suppliers.
Our relationship with Peter and Zero is a very healthy one, with us receiving exceptional service and attention. I believe that and manufacturer would benefit from having Zero as a partner / supplier where their service and industry knowledge can give Toshiba competitive advantage.

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James Du Pavey Estate Agents

Zero provide the personal touch, cost effective, but most importantly you provided a quality of print that could not be beaten by any of the rival companies.
Even Konica head office said they could not believe that this quality of print had come from a machine at this price.

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Langtree PLC

Zero’s service is excellent! The devices we have match our needs extremely well, both in terms of copying/scanning in mono and colour. Each machine has the facility to increase its capabilities should we need this in the future which is one of the reasons we selected both the machine type and Zero as our supplier. When we require attention to our devices, we receive excellent service.

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Leek United Building Society

We recently switched one of our copiers from a manufacturer we have used for years to Toshiba. The machine has been very good and more importantly the backup service you get is top notch.
Far better to speak to a UK based call centre than an overseas centre who just don't understand how infuriating it is to be on the phone for ages. We have just switched our second main machine over to Toshiba and if the service continues, we won't look elsewhere.

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Paul Carr Estate Agents

Our experience of delivery and installation has always been first class and always on schedule. Linking computers with printers and scanning facilities, which is often tricky and testing, has been cleverly overcome on every occasion.
As for after sales service is concerned, which after all is often the true test of real service, “The Zero Group” has always been impeccable. Their standards are second to no one we have encountered in this particular field. All of the people we have encountered have always been friendly and efficient.

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Retirement Planning UK

Always in regular contact to check our supplies, via emails or calls with the lovely Sophie and then checking if orders have got to us in time from Mark.
During these tricky times over the last 18 months, you have continued to support us when our office stayed open with maintenance for our printer, and come out to sort the problem which was just great!
We look forward to continuing with your high level of care and support and wish you all the very best for your company going from strength to strength.

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Shorade Accident Repair Centre

We have been a customer of Peter for many years, and always had good honest service with a great understanding of our requirements as the business has grown.
Since the merge with Zero we have a continued relationship and very pleased with the two Toshiba machines we have had, all in all extremely happy.

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Xtrutech

We found Zero very competitive and the Service that we have received has been second to none. I would highly recommend Peter and his Team and Mike the Technician was thorough and extremely helpful with all of the installation.

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Strategic North

We are very pleased with the service that Zero provides alongside the printers themselves. The support team are proactive ensuring that everything is running smoothly and that stocks of toners are being provided in good time.
The customer helpline to diagnose printing errors or faults are quick to respond and very clear in their instructions. The machines supplied are excellent too!

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Monarch Partnership

Over the years the Monarch Partnership had developed a great relationship with Zero in regards to print management solutions, so we decided to take the plunge and utilise their services across the rest of the businesses within the group.

The tireless work the team at Zero put into ensuring everything is correct all relevant requirements are met is unrivalled. The equipment was delivered and installed seamlessly and the support and maintenance contract with the attention to details is great.

The Majestic Securities group as a whole would be happy to recommend this company to anyone looking to renew their print management solutions.

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Central Tapes & Adhesives

I would like to take this opportunity to thank you for your continued service to us, our Toshiba Studio 3015AC is a great machine and as recommended is most suitable for our needs. Our machine has to cope with a lot of labelling for us and therefore we require a service every couple of months and most often the engineer arrives same day or early the day after our request, I don’t think you can ask for better than that, he is used to us now, just comes in and gets on with his job which is fantastic. I would definitely recommend Zero.

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